is managing your server from a remote location. Access to your server is carried out using specialized software via secure communication channels, which guarantees a high level of security. Communication between the system administrator (engineer) and the user takes place over the phone.
Remote administration will help solve most problems that arise when using computers, servers and software. The necessary conditions for using the service are the absence of problems with the Internet and the ability of the user to log into the system.
What is included in remote server administration
Remote server administration is the right choice if you need:
install, update and configure software
get advice on working in application programs
configure the user's working environment and OS parameters
diagnose and eliminate software and OS software failures
carry out anti-virus prevention, removal of viruses and spyware (malicious and unwanted) software
It is also possible to resolve other issues in a short time without a specialist visiting the office
With the help of remote server administration, your system administrator can receive the necessary technical support from us.
You get a faster response to your request and an immediate solution to the problem. We save on transportation costs and, accordingly, do not pass them on to you. For you, this means a reduction in the cost of an hour of work. You are saving again.
What servers do we work with?
Remote administration tools allow you to work with almost any type of server, here are just some of those we work with.
Workgroup Server
Servercontrollerdomain
Mail servers
File ( data ) server
Applications server
Database Server
How to get the service?
1
Call our company or apply on the website. By phone or email, we clarify the qualification requirements for the system administrator, the method and convenient time of connection.
2
Our engineer calls a representative of your company by phone and helps establish a remote connection to a computer in your office.
3
An engineer solves the problem remotely. Your representative can watch all actions performed on the computer screen. If necessary, our engineer can provide comments over the phone as the work progresses.
4
After completion of the work, your representative tests the result and confirms the success of the task. Our engineer gives all the necessary advice over the phone.
5
You pay the engineer’s work based on our prices only after the work has been successfully completed. Payment is made by bank transfer.
Cost of the “Remote server administration” service
The price of the service is 55€ per hour.
Payment by bank transfer ONLY upon successful completion of the service. In other words, our specialist first solves your problem by connecting remotely, and then, when the problem is solved, we issue you a non-cash invoice.